GLAM VAULT BEAUTY RETURN & HYGIENE POLICY

For hygiene and quality reasons, all sales of our human hair bundles, wigs, closures, frontals, and bulk braiding hair are final once shipped. These products cannot be returned or refunded due to a change of mind.

If your order arrives incorrect, damaged, or defective, please contact us within 48 hours of delivery whenever possible at info@p-and-h-enterprises.com.

Please include your order number, clear photographs, and a simple video showing the issue.

Damaged or defective products may be required to be returned for inspection before discretionary store credit or a replacement is approved. Photographs and videos alone do not guarantee approval. Return instructions will be provided after your claim is reviewed. Any remedies required by applicable law will be honored.

In rare, exceptional circumstances, store credit may be offered at our discretion. This does not affect remedies required for incorrect, damaged, or defective merchandise.

We appreciate your understanding and thank you for shopping with Glam Vault Beauty!